POLICIES & PROCEDURES

Participants must be in good mental, emotional and social health and be able to function in a group setting in a positive and cooperative manner that displays tolerance and respect for themselves and others.
We ask that campers can independently function in a 10:1 camper/counselor environment, as well as areas with lots of noise when all campers are together. Our staff is trained to create a safe, fun camp environment, but our staff is not trained to manage individual education plans or specialized needs that requires more attention to the point of not being able to give equal attention to the rest of a group.
We do our best to partner with parents to work together to determine if Kidcam will be a positive experience and suitable for your child prior to enrolling their child.
We ask any parent who has questions on whether or not Kidcam is the right summer camp for their child to attend a Director Information Session and speak to the camp director regarding the needs of the camper.
Campers with multiple Level 1-4 incident reports, written warnings and/or suspensions, will be asked to not return to camp at the request of the Camp Director. See Incident Levels below for definition.
There is a one-time, non-refundable registration fee of $50 for camp. Registration for Summer 2026 opens January 5.
Enrollment for a week closes once a camp reaches capacity. It is recommended to purchase all weeks needed by paying weekly tuition as soon as possible. Weekly enrollment may close prior to 3 PM the Friday prior to a camp week, based on the location’s capacity.
Tuition costs increase $10 per week if purchased after 3pm on the Friday prior to a week if space is still available.
A camper’s place at camp is not secured until tuition for the week attending is paid in full. Registration fees do not guarantee a camper's place in camp. Any camp reserves the right to close enrollment based on capacity before 3:00 PM on the Friday prior to each camp week.
Campers may not be dropped off at camp without being enrolled for that week. Any camper not enrolled for a week will not be allowed to stay.
Did you know Summer Camp qualifies as a Dependent Care Tax Deduction? To access your Summer Camp Receipt with Tax ID:
Login to your parent account at www.KidcamCamps.net.
On the Parent Home page click the “Camp Account Details” button.
For the “Site” drop down choose: “Site Name & Term”
The page displayed will show you your accounts and payments.
There is a “Print Receipt Summary” button at top of parent page to download a copy of your parent receipt.
Tax ID for camps located in Louisiana - New Orleans, Jefferson Parish (East Bank), Ouachita, St. Charles, St. John, St. Tammany, Tangipahoa Parishes is 82-0577930.
Tax ID for camps located in Houma, LA, Algiers, LA, Harvey, LA is 47-5030133.
Tax ID for Lafayette, LA is 27-4886352.
Tax ID for Alabama, Georgia, Kentucky and Tennessee is 82-0577930.
All camps take place Monday-Friday, 9:00 AM - 3:00 PM unless specifically noted on the camp page.
Campers should be checked in no later than 8:50 AM to be present for morning meetings which begin promptly 9:00 AM.
Any campers arriving after 9:00 AM must be signed in by the parent in the camp office.
Extended Care Packages are available at all camps, which offers Before and After Care Packages that can be added-on to any week. As needed, Hourly options are also available for a flat $4 per hour.
There will be no camp on Memorial Day or July 3rd.
⏰ New Simplified Extended Care Packages for 2026
Choose what fits your schedule best! Options available for every family.
- Before Care Package - *7:00/7:30am - 8:30am (start times vary by camp). Pricing $10/week - purchase by Friday before camp week
- After Care Package - *3:00pm - 5:30/6:00pm (end times vary by camp) Pricing $45/week - purchase by Friday before camp week
- ⭐ Full Extended Care Bundle - *7:00/7:30am - 5:30/6:00pm (times vary by camp) ⭐ Includes Before + After Care
Pricing $50/week - purchase by Friday before camp week
Purchase Extended Care Packages as an Add-On to each week of camp.
- Hourly Option - Pay-as-you-go $4/hour - rolls over - Week to week
Purchase 'hours' in the Merchandise section when buying tuition.
Can also be billed 'as needed' by day to credit card on file.
⭐ Save more with the Full Extended Care Bundle — best value for families using both before & after care!
Any camper(s) not picked up by closing time will incur a late fee of $1/minute for every minute late.
*Time may vary by camp.
Registration fees are non-refundable.
A $10 administrative fee + credit card processing fees will be incurred for any tuition refunds.
Refund requests must be made no later than four (4) weeks prior to the week a camper is enrolled to start. After this date, we are unable to provide refunds as the space has been allocated to that camper and waitlist options are closed.
Not attending the program for any reason does not entitle a refund. When registering a camper, it reserves space, time, and staffing whether or not your child attends the program.
Refund & transfer of weeks can be done by you through your Parent Portal in Active Network.
Exceptions to Refunds
If a child is dismissed from camp due camp related injury, or at the request of a director for behavior or other incidents, a refund on future weeks purchased will be given (the current week will not be pro-rated).
If a camp must close for two or more days due to weather or sickness outbreak, the refund process will be determined at that time.
Loss of fees due to illness or injury will be refunded at 50% of missed days when a doctor’s note is provided. 'Missed Days' are for days that fall after we are notified of the circumstance. Refunds are not given for days that are missed without notification.
The loss of fees will be shared equally by the parents and camp. No refund will be issued without a doctor’s note.
To cancel a registration, participants can follow steps below:
Log into Online Account Link with online account login email and password
Under Current & Upcoming view, locate registration and click Cancel
3. Choose your refund method
4. Review cancellation and refund details
Note: If there is any unpaid Remaining balance for the purchase, then it is deducted from the Refund total and NOT refunded to the participant.
5. Click Confirm
Participants Cancel registrations via Online Account | Camp & Class Manager Answers
The transfer of a week can be processed by you through your Parent Account in Active Network no less than 10 days leading up to the week of the transfer, and there is available space remaining in the week requested.
If space in a week is not available, and the request is made less than 4 weeks prior to a camper’s start date, Kidcam may transfer funds to be used as a credit on your account for future use towards tuition, extended care or food. Any unused funds are non-refundable and will rollover to future camp terms.
A $10 administrative fee per camper, per week will be added to all transfer requests that can be accommodated.
To transfer a registration, participants can follow steps below:
Log into Online Account Link with online account login email and password
Under Current & Upcoming view, locate registration and click Transfer
3. Choose the week you now want to attend and Confirm.
Please apply sunscreen to your child before camp. If you would like for sunscreen to be reapplied by a counselor during camp, please make sure to complete and submit the sunscreen waiver.
Campers should bring a backpack to camp daily with the following items:
refillable water bottle
sunscreen
swimsuit and towels for water days
For younger campers, a full change of clothes is always helpful to have in their bag.
Label all your camper’s belongings with their name (clothing, bags, water bottles, etc.).
Incident Reporting Levels and Process
Level 1 Incident:
Minor scrapes, bumps, accidental physical interaction with another camper.
Parent Notification: automated ‘Be Like Rocky’ email to parent.
Level 2 Incident:
Head injury, blood, excessive tears, fever, vomit, dizziness, heat exhaustion, altercation with another camper, or anything considered major.
Parent Notification: automated email and phone call to parent.
Level 3 Incident:
Any inappropriate or uncomfortable touching, bullying, physical attack with or without injury inflicted on or by another camper, racial slurs, excessive language, or any incident that involving behavior, language, or disruption at camp.
Level Three incidents will result in a written warning from the director.*
Parent Notification: automated email and phone call to parent.
Level 4 Incident:
Weapons, drugs, alcohol, tobacco, vapes, serious physical or emotion harm/injury inflicted towards another person.*
Parent Notification: automated email, phone call/in-person meeting with parent, and may result in immediate expulsion from camp.
All parents will be notified via email or robo call if a dangerous situation occurs where police, EMS, Fire Dept. or other emergency agencies are needed on-site or are on campus grounds. (active shooter, tornado, shelter in place, etc.)
*The number of incidents and level of severity will be taken into consideration by the director and Kidcam Basecamp to determine action which can include but not limited to suspension or immediate expulsion from camp.
CAMP SHIRTS MUST BE WORN EVERY DAY!! There is NO exception to this rule unless a day is noted on your schedule as “costume day” or other type of special dress day. If a camper comes to camp without a camp shirt, the camper MUST purchase a shirt to remain in camp that day. The parents also have the option to bring a shirt to camp.
Please label all shirts, shorts, shoes, towels, water bottles and lunch boxes, or other items brought from home.
Camp merchandise may be purchased in the camp office based on availability.
For safety reasons, closed toe tennis shoes must be worn to camp daily. Sandals, crocs, or flip-flops may be packed in their bag for use during swimming, waterslide, or other water activities.
Each camp will have a Lost & Found table at the front entrance each week of a camp. At the end of camp, remaining Lost & Found items will be donated.
Campers should leave all personal technology, toys and sports equipment at home unless approved by the Director for a specialized activity.
Campers, parents, staff and guests are not allowed to use drugs, alcohol or tobacco on any Kidcam Camp property. The Camp Director can and will authorize the search of backpacks and other enclosed items in search for any suspected contraband.
Campers, parents, staff and guests are forbidden to have a weapon of any kind at camp. Weapons at camp is grounds for immediate expulsion.
Campers are not allowed to use cell phones on camp property.
All personal property is the responsibility of the owner. Kidcam Camps and its staff are not responsible for any loss or damage.
Text Authorization
Texting will be limited and may include notices on weather alerts and important dates. “I consent to receive conversation text messages from Kidcam, LLC. Reply STOP to opt out, or by contacting our office in writing. Reply HELP for support; Message and data rates apply; Messaging frequency may vary.
Privacy Policy
This Privacy Policy governs how Kidcam, LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.kidcamcamps.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Kidcam, LLC. “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties”.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about the user’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browsers places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Kidcam, LLC collects and uses Users personal information for the following purposes:
– To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To send periodic emails The email address Users provide for order processing, will only be used to send them information and updates about their order. It may also be used to respond to their inquiries, and/or other requests or questions.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent user’s personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Changes to this privacy policy
Kidcam Camps has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: 877-454-3226 Or Rocky@KidcamCamps.com.
This document was last updated on October 16, 2025.

