Question 1

Is Kidcam Licensed/Accredited?

Accepted Answer

Kidcam Camps is proud to be accredited by the American Camp Association (ACA), which means the camp undergoes an annual review of up to 300 standards, covering staff qualifications, training, and emergency management. The ACA partners with experts, including the American Academy of Pediatrics and the American Red Cross, to ensure camps follow the latest safety and operational practices. This accreditation assures families that Kidcam is committed to providing a safe, nurturing environment for campers, with standards recognized by legal and government authorities.

Question 2

What activities/weekly themes can my child expect to participate in at Kidcam Camps?

Accepted Answer

At Kidcam Camps, we offer up to 10 weeks of themed, engaging and diverse curriculum and programming designed to provide a comprehensive summer camp experience. Each week, your child can participate in various activities including Art, Sports, STEM projects, Swimming/Water Play, and more. We also feature Onsite Visitors and Offsite Trips, which vary by week, to keep things exciting and fresh. Additionally, the camp incorporates Group Games, Life Skills sessions, Counselor Competitions, Talent Shows, and Awards to ensure a well-rounded experience. Each location benefits from unique offerings provided by our trusted facility partnerships, enhancing the overall camp experience. All these elements work together to create a fun, educational, and memorable summer for every camper at Kidcam Camps.

Kidcam's mission is to not only bring the spirit of life through the power of camp, but also to help simplify the busy summer schedules of families by offering distinct and unique programs each week so that campers stay engaged and happy all in ONE camp so you only have to make ONE decision, pay ONE set of fees, and not spend your summer juggling multiple programs.

Learn more about Kidcam's Weekly Themes for 2026 here:

Also, in our blog, you can find descriptions about a Day in the Life of each Kidcam Camp location.
https://www.kidcamcamp.com/blog

Discover the trusted, simple, and stress-free way to build your child’s summer camp adventure.
Kidcam Camps. Designed for Parents. Loved by Kids.

Question 3

How old does my child need to be to attend camp?

Accepted Answer

MOST Kidcam Camps are open to boys and girls ages Kindergarten-13 years old. 
However, each camp is a little different based on the location where it operates.  Check the Camp Details page of the specific location you are looking to attend for ages.  
The majority of Kidcam locations are open to campers entering Kindergarten.

Must be age 5 prior to attending a Kidcam Camp:
 - Oak Mountain State Park
 - OWA Tropical Falls
 - Western Kentucky University

Please visit the Camp Locations tab, select your state and camp location you're interested in attending, and you will see the exact age a camper must be to attend a particular Kidcam Camp.

Question 4

Does my child need to be potty trained to attend camp?

Accepted Answer

Yes, all campers must be potty trained. Children in diapers or pull-ups are not able to attend camp.

Question 5

What do I send my child with each day?

Accepted Answer

Campers should bring a backpack daily with a refillable water bottle, sunscreen, swimsuit and towels for water days. 
If your camper is not buying lunch or snacks, send a lunchbox with a hearty lunch and plenty of snacks.
Younger campers should also pack a change of clothes. 
Label all belongings with your child's name. 
Please apply sunscreen to your child before camp. To have it reapplied by a counselor, submit a sunscreen waiver, which can be found in the Camper Profile section of your Parent Portal account that you will create upon registration.

https://www.kidcamcamp.net/

Question 6

Are there Camp Shirts/Uniforms?

Accepted Answer

CAMP SHIRTS MUST BE WORN EVERY DAY!! There is NO exception to this rule unless a day is noted on your schedule as “costume day” or other type of special dress day. 
If a camper comes to camp without a camp shirt, the camper MUST purchase a shirt to remain in camp that day. The parents also have the option to bring a shirt to camp.

Question 7

Are food/lunch/snacks provided at camp?

Accepted Answer

Parents may send food from home for their campers each day or pre-purchase Breakfast, lunch, and snack for each day they attend.

Food options MUST be pre-purchased, by day, through your Parent Portal.  If a camper doesn't have lunch, lunch will be charged using the card on file.

For Snacks and Breakfast, items MUST be purchased as an Add-On in the weekly section of your Parent Portal.

If you need to add Gear, Food or Extended Care options for weeks that you have already purchased for camp this year, please click this link to login to your account.
https://campsself.active.com/kidcamcamps or https://campsself.active.com/kidcamenterprises (Lafayette, Gonzales, Houma, Westbank)
Click EDIT next to each week you're adding these items to, and add the items from there.
Continue to Check Out.

Please check the Camp Details section of the camp you're interested in attending for meal prices & menus for a specific location as it does vary based on where a camp is located. (i.e., our university locations use campus meal providers and charge differently.)

Weekly lunch menus are available on your parent schedule and via weekly emails from the camp director.

Every Day Away by Kidcam, based in New Orleans, does not always have daily lunch options. Please check the weekly schedule for details.

Question 8

How do I add Weeks, or buy Lunch/Snacks and Extended Care/Before/After Care?

Accepted Answer

If you have already registered for camp this year, please click this link to login to your account.
https://campsself.active.com/kidcamcamps or 
https://campsself.active.com/kidcamenterprises (Lafayette, Westbank, Houma, Gonzales)

Need to purchase additional weeks?
You can 'Register for More Programs' to add Weeks. (Select State, Filter by City/Camp)
To purchase Lunch/Food Money and Before/After Care, login to your Parent Portal through Active Network.

If you need to add Gear, Food or Extended Care options for weeks that you have already purchased for camp this year, please click this link to login to your account.
https://campsself.active.com/kidcamcamps or https://campsself.active.com/kidcamenterprises (Lafayette, Gonzales, Houma, Westbank)
Click EDIT next to each week you're adding these items to, and add the items from there.
Continue to Check Out.

Purchasing Food Items
Parents may send food from home for their campers each day or pre-purchase Breakfast, lunch, and snack for each day they attend.

Food options MUST be pre-purchased, by day, through your Parent Portal. If a camper doesn't have lunch, lunch will be charged using the card on file.

For Snacks and Breakfast, items MUST be purchased as an Add-On in the weekly section of your Parent Portal.

Lunch is $6.25 per day (may vary by locations)
Snacks are $2.25 per day (aftercare snacks are also available)
Breakfast is $2.25 per day

⏰ New Simplified Extended Care Packages for 2026 
Choose what fits your schedule best! Options available for every family.
- Before Care Package - *7:00/7:30am - 8:30am (start times vary by camp). Pricing $10/week - purchase by Friday before camp week

- After Care Package - *3:00pm - 5:30/6:00pm (end times vary by camp) Pricing $45/week - purchase by Friday before camp week

- ⭐ Full Extended Care Bundle - *7:00/7:30am - 5:30/6:00pm (times vary by camp) ⭐ Includes Before + After Care 
Pricing $50/week - purchase by Friday before camp week | Includes a snack
Purchase Extended Care Packages as an Add-On to each week of camp.

- Daily Before Care - Pay-as-you-go $4 Day - Purchase by Day or upon arrival to camp

- Daily After Care - Pay-as-you-go $12 Day - Purchase by Day or upon departure from camp
Includes a Snack

⭐ Save more with the Full Extended Care Bundle — best value for families using both before & after care! 
Any camper(s) not picked up by closing time will incur a late fee of $1/minute for every minute late.
*Time may vary by camp.

Question 9

Are camper grouped by age or gender?

Accepted Answer

At most camps, Campers will be grouped by age, with a 10:1 camper-to-counselor ratio to ensure personalized attention and a supportive environment. Most locations will group by 5-7, 8-10 and 11-13 ages, however, this does vary based on the size of a camp and the number of campers in each age group.  Larger camps may also split campers by gender, however, if you a specific request for a group, please speak to your camp director prior to the start of camp.

Question 10

Do I have to pay for the summer in full or can I pay weekly?

Accepted Answer

Enrollment for any week that has availability will be open until 3:00 PM the previous Friday, or until the week is full - whichever comes first. If capacity is met before the Friday deadline, enrollment for the week will close.

Some camps, based on their demand and how quickly they fill, will offer deposits and Payment Plans to hold a camper's spot up until the Friday prior to each camp week.  Camps that are in higher demand and fill quickly, will need to be paid in full to secure a camper's place for that program.  Please visit the camp page you're interested in attending to learn more about the payment options for a specific Kidcam Camp program.

To add weeks later than your initial registration, login to your Parent Portal here:
https://campsself.active.com/kidcamcamps or
https://campsself.active.com/kidcamenterprises (Lafayette, Westbank, Houma, Gonzales)

Click Register for More Programs.
Search by State
Filter by City/Where (Camp Location) to easily find the weeks you wish to add.

Question 11

Do you offer sibling discounts?

Accepted Answer

Registration: $60 for the first camper, $45 for each sibling.

Tuition: Full price for the first camper, with a 10% discount for siblings.

Aftercare: $10 per day per camper

Question 12

What are camp hours? Do you offer extended hours?

Accepted Answer

The majority of Kidcam Camps run Monday-Friday from 9:00 AM to 3:00 PM unless otherwise noted. Campers should be checked in by 8:50 AM for the 9:00 AM morning meeting. Late arrivals after 9:00 AM must be signed in by a parent at the camp office.

Please check the location you are most interested in atteding for Before Care start times and AFter Care end times.

⏰ Simplified Extended Care Packages

Choose what fits your schedule best! Options available for every family.

Before Care Package - 7:00/7:30am - 8:30am (start times vary by camp).

Pricing $10/week - purchase by Friday before camp week

After Care Package - 3:00pm - 5:30/6:00pm (end times vary by camp)

Pricing $45/week - purchase by Friday before camp week 
Includes a snack

⭐ Full Extended Care Bundle - 7:00/7:30am - 5:30/6:00pm (times vary by camp) ⭐

Includes Before + After Care 
After Care includes a snack
Pricing $50/week - purchase by Friday before camp week 
Purchase EC Packages as an Add-On to each week of camp.

Hourly Option - Pay-as-you-go

- Daily Before Care - Pay-as-you-go $4 Day - Purchase by Day or upon arrival to camp
- Daily After Care - Pay-as-you-go $10 Day - Purchase by Day or upon departure from camp / includes a snack.

⭐ Save more with the Full Extended Care Bundle — best value for families using both before & after care!

If you need to add Gear, Food or Extended Care options for weeks that you have already purchased for camp this year, please click this link to login to your account.
https://campsself.active.com/kidcamcamps
Click EDIT next to each week you're adding these items to, and add the items from there.
Continue to Check Out.

Question 13

Can I attend multiple Kidcam Camp locations?

Accepted Answer

Yes, that's the great thing about Kidcam. You can mix and match camps to make your camper's summer more exciting, or simplify your schedule if two locations is best.

You need to email Rocky@KidcamCamps.com so we can override the second+ camp registration fee to $0, which will allow you to purchase weeks for additional locations.

Question 14

Am I able to tour/visit the camp location prior to the start of camp?

Accepted Answer

We do not offer tours because we don’t occupy our camp locations until the days leading up to camp.

Each camp will host an Open House/Gear PickUp a few weeks prior to the start of camp.  This is a great time to tour the camp facility, meet the director and get answers to your questions.

If you want to speak to someone prior to the start of camp who can help better explain the camp location and activities, please email us at Rocky@KidcamCamps.com.

Question 15

What if my child can't swim? Is there a swim test?

Accepted Answer

Kidcam offers lifeguard supervised free-swim for all campers. The frequency of swim days is based on the location of each camp and the pool where they swim.

All campers are given a swim test upon their first week of camp.  Campers must be able to swim 15' independently to receive a Green Band for free swim.  Campers who are not able to pass the Swim Test will remain in designated safety areas, such as a kiddie pool, or the shallow end of the pool based on the type of accommodations at the camp location.

Campers who cannot pass the swim test must bring a Coast Guard approved life vest to camp to be able to swim in the pool.

A Kidcam Swim Test encompasses a camper being able to swim 15' independently from width-to-width of the pool. Swim Tests are given by our lifeguards and Camp/Aquatics Director.  These individuals make the safest determination of the camper's swimming ability to determine the color band a camper receives.

Campers learning to swim may request to retake a swim test in future weeks of camp.

Campers may bring goggles to camp.  Please label anything that comes from home for your camper.

Question 16

Do you accept FSA or CCAP?

Accepted Answer

Kidcam is classified as a recreational activity, not daycare, so FSA cards cannot be used directly. However, you can pay using a personal card, print your receipt that's emailed, and can be found on your Camp Account Details page of the Parent Portal, and submit it for reimbursement through your FSA provider.

Kidcam does not accept CCAP, but dependent healthcare accounts may reimburse summer camp fees based on receipts, though automatic payment processing isn't available.

Question 17

Can my child bring electronics or personal belongings to camp?

Accepted Answer

Campers should leave personal technology, toys, and sports equipment at home unless approved for specific activities. Cell phones and electronics are not allowed on camp property. Kidcam Camps is not responsible for any loss or damage to personal belongings.

Question 18

My child has special needs. Are they eligible to attend camp?

Accepted Answer

Participants must be in good mental, emotional, and social health, and able to positively interact in group settings, showing tolerance and respect for themselves and others.

Campers must be able to function independently in a 10:1 camper-to-counselor ratio and handle environments with high noise levels, lots of activities and movement, and be able to manage the behavior expectations of the camp to ensure all participants and staff maintain an enjoyable and positive camp experience.

While our staff ensure a safe, fun atmosphere, they are not trained to manage individual education plans or specialized needs requiring significant extra attention. Please contact us to set a meeting with a camp director to determine if a particular camp is a suitable and will be a positive experience for your child before enrollment.

Campers with multiple Level 1-4 incident reports, written warnings and/or suspensions, will be asked to not return to camp at the request of the Camp Director.  See Incident Levels for definition.

Question 19

My child does have behavior issues.  Will he/she be able to remain at camp?

Accepted Answer

Participants must be in good mental, emotional, and social health, and able to positively interact in group settings, showing tolerance and respect for themselves and others.

Campers must be able to function independently in a 10:1 camper-to-counselor ratio and handle environments with high noise levels, lots of activities and movement, and be able to manage the behavior expectations of the camp to ensure all participants and staff maintain an enjoyable and positive camp experience.

While our staff ensure a safe, fun atmosphere, they are not trained to manage individual education plans or specialized needs requiring significant extra attention. Please contact us to set a meeting with a camp director to determine if a particular camp is a suitable and will be a positive experience for your child before enrollment.

Campers with multiple Level 1-4 incident reports, written warnings and/or suspensions, will be asked to not return to camp at the request of the Camp Director.

Incident Reporting Levels and Process
 
Level 1 Incident: 
Minor scrapes, bumps, accidental physical interaction with another camper.  
Parent Notification: automated ‘Be Like Rocky’ email to parent.

Level 2 Incident: 
Head injury, blood, excessive tears, fever, vomit, dizziness, heat exhaustion, altercation with another camper, or anything considered major. 
Parent Notification: automated email and phone call to parent.

Level 3 Incident: 
Any inappropriate or uncomfortable touching, bullying, physical attack with or without injury inflicted on or by another camper, racial slurs, excessive language, or any incident that involving behavior, language, or disruption at camp.  
Level Three incidents will result in a written warning from the director.*  
Parent Notification: automated email and phone call to parent.

Level 4 Incident:  
Weapons, drugs, alcohol, tobacco, vapes, serious physical or emotion harm/injury inflicted towards another person.*  
Parent Notification: automated email, phone call/in-person meeting with parent, and may result in immediate expulsion from camp.

All parents will be notified via email or robo call if a dangerous situation occurs where police, EMS, Fire Dept. or other emergency agencies are needed on-site or are on campus grounds. (active shooter, tornado, shelter in place, etc.) 
 
*The number of incidents and level of severity will be taken into consideration by the director and Kidcam Basecamp to determine action which can include but not limited to suspension or immediate expulsion from camp.

Question 20

How do I notify Kidcam Camps of my child's allergies and medications during the registration process?

Accepted Answer

When registering your camper at Kidcam Camps, please include any allergies or medications in the designated field found in the Camper Profile of the Parent Portal. It is essential to provide detailed information about any food allergies and indicate whether your child will be bringing an Epi-Pen to camp. This crucial information will be shared with the Camp Director and your child's counselors to ensure a safe and accommodating environment for your camper.

Campers needing to take medication at camp should have a completed medical form on file, and given to the Camp DIrector, along with the medication.  These forms can be found in the Parent Portal Camper Profile section when you select that a camper needs medication.  You can reupload the form here once it's completed by your doctor.

Question 21

My child has a medical condition/needs to take medication. How is that handled at camp?

Accepted Answer

When registering your camper, please provide detailed information about any allergies or special needs/individual requirements in the designated field. This will help us accommodate your child’s needs effectively. We will reach out before camp if we have any questions.

If your child needs an Epi-Pen or Inhaler, please include these details on the medication form. Hand the Epi-Pen or Inhaler to a CAMP DIRECTOR during drop-off, as it will be carried by your child’s counselor throughout the camp day to ensure it is readily available. Do not leave these items in your child’s bag or have your child self-administer without knowledge by the director.

Campers needing to take medication at camp should have a completed medical form on file, and given to the Camp Director, along with the medication.  These forms can be found in the Parent Portal Camper Profile section when you select that a camper needs medication.  You can reupload the form here once it's completed by your doctor.  MedicationForm.pdf

Question 22

How can I get a refund?

Accepted Answer

Registration fees are non-refundable. Credit card processing fees will be incurred for any tuition refunds at a rate of 4.5%. Credit Card processing fees encompass the full cost of tuition even if only the deposit was paid.Refund requests must be made no later than four (4) weeks prior to the week a camper is enrolled to start. After this date, we are unable to provide refunds as the space has been allocated to that camper and waitlist options are closed.  
 Not attending the program for any reason does not entitle  a refund. When registering a camper, it reserves space, time, and staffing whether or not your child attends the program.    Refund requests must be made in writing by emailing accounting@kidcamcamps.com within the policy timeframe.Refund requests must be made no later than four (4) weeks prior to the week a camper is enrolled to start. After this date, we are unable to provide refunds as the space has been allocated to that camper and waitlist options are closed.  
 Not attending the program for any reason does not entitle  a refund. When registering a camper, it reserves space, time, and staffing whether or not your child attends the program.    Transfer of weeks can be done by you through your Parent Portal in Active Network. Exceptions to Refunds If a child is dismissed from camp due camp related injury, or at the request of a director for behavior or other incidents, a refund on future weeks purchased will be given (the current week will not be pro-rated).  If a camp must close for two or more days due to weather or sickness outbreak, the refund process will be determined at that time.  Loss of fees due to illness or injury will be refunded at 50% of missed days when a doctor’s note is provided.  'Missed Days' are for days that fall after we are notified of the circumstance.  Refunds are not given for days that are missed without notification.The loss of fees will be shared equally by the parents and camp. No refund will be issued without a doctor’s note.  Refunds from a camp year must be requested no later than November 15 of the camp year, or they will roll over to the next camp season and will not be able to be refunded.

Question 23

How do I transfer/change a week I've purchased to another week?

Accepted Answer

The transfer of a week can be processed by you through your Parent Account in Active Network no less than 10 days leading up to the week of the transfer, and there is available space remaining in the week requested.

If space in a week is not available, and the request is made less than 4 weeks prior to a camper’s start date, Kidcam may transfer funds to be used as a credit on your account for future use towards tuition, extended care or food. Any unused funds are non-refundable and will rollover to future camp terms.

A $10 administrative fee per camper, per week will be added to all transfer requests that can be accommodated.

To transfer a registration, participants can follow steps below:
Log into Online Account Link with online account login email and password
Under Current & Upcoming view, locate registration and click Transfer
       3. Choose the week you now want to attend and Confirm.

Question 24

What happens if there is an emergency situation at camp?  How will we be notified?

Accepted Answer

Kidcam has different levels of incident reporting and a process we follow by level to notify parents when situations at camp occur.
 
Level 1 Incident: 
Minor scrapes, bumps, accidental physical interaction with another camper.  
Parent Notification: automated ‘Be Like Rocky’ email sent to parent.

Level 2 Incident: 
Head injury, blood, excessive tears, fever, vomit, dizziness, heat exhaustion, altercation with another camper, or anything considered major. 
Parent Notification: automated email and phone call to parent.

Level 3 Incident: 
Any inappropriate or uncomfortable touching, bullying, physical attack with or without injury inflicted on or by another camper, racial slurs, excessive language, or any incident that involving behavior, language, or disruption at camp.  
Level Three incidents will result in a written warning from the director.*  
Parent Notification: automated email and phone call to parent.

Level 4 Incident:  
Weapons, drugs, alcohol, tobacco, vapes, serious physical or emotion harm/injury inflicted towards another person.*  
Parent Notification: automated email, phone call/in-person meeting with parent, and may result in immediate expulsion from camp.

All parents will be notified via email or robo call if a concerning situation occurs where police, EMS, Fire Dept. or other emergency agencies are needed on-site or are on campus grounds. (active shooter, tornado, shelter in place, etc.)

For weather related closure events, parents will be notified via email or robo call, as well as potentially an automated text message based on the next steps needed to ensure a camper's safety.
 
*The number of incidents and level of severity will be taken into consideration by the director and Kidcam Basecamp to determine action which can include but not limited to suspension or immediate expulsion from camp.

Question 25

Where can I get a Kidcam Tax#/EIN# for my tax return?

Accepted Answer

You can download your Parent expense information by signing into your old Kidcam account, https://www.kidcamcamp.net, going to “camp account details”, select your camp site and chose “Summer 2025” for the term. You will have the option to print out a summary or a detail of expenses. 
To locate any Tax IDs or EIN, please visit Camp Tax Information | Kidcam Summer Day Camp (kidcamcamp.com)

Question 26

How do I apply to work at camp?

Accepted Answer

Thank you for your interest in working with us at Kidcam Camps! I have included the link to our webpage where you can browse a little more information about working with us, select which location you would like to apply for, then fill out an application! Most interviews start happening in February for counselor positions, but many of our leadership positions are hired during the fall months.  We accept applications at any time of the year.

WORK AT CAMP | Kidcam Camps

Question 27

Consumer Data Privacy Policy

Accepted Answer

Kidcam, LLC, DBA Kidcam Camp, ("we," "our," or "us") values your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect
Personal Information: Name, email, phone number (when provided).

2. Use of Information
Process inquiries, registrations, and customer requests.
Send camp updates and promotions (if opted in).
Improve our website and services.

3. Payment Information
We do not store or save payment details. Transactions are securely processed by third-party providers.

4. Information Sharing
We do not sell or trade personal data. Information is shared only with necessary service providers.

5. Updates
We may update this policy. Changes will be posted with a revised effective date.

6. Contact Us
Kidcam, LLC, DBA Kidcam Camps
3900 N. Causeway Blvd, Ste 1200, Metairie, LA. 70002
877-454-3226
Rocky@KidcamCamps.com

Question 28

How Can I Download the Kidcam App?

Accepted Answer

Download Kidcam App to Get Notifications
The Kidcam Camps App is officially available in the Apple App Store/Google Play Store, giving families a simple, convenient way to manage camp—right from your phone.
Register for summer camp / Add Weeks
Make payments and purchases on the go
Receive real-time communication from camp
Access Camp Photos from your phone
Download the app here:
Apple Store: https://apps.apple.com/us/app/kidcam-camps/id6754371777
Google Play Store: https://play.google.com/store/apps/details?id=com.captivate.kidcamcapms&pcampaignid=web_share

Important when opening the app:
Once downloaded, you’ll select your Kidcam Camps region:
Select “Kidcam Camps” for all the Louisiana camps, as well as Alabama, Georgia, Kentucky, and Tennessee
We’re excited to bring you an easier, faster way to stay connected and make summer planning stress-free. Download the app today and get ready for an amazing Kidcam summer!

Question 29

PrePaid Funds from 2025

Accepted Answer

Per our 2025 Parent Camper Handbook PrePaid Fund & Refund Policy, refunds from a camp year must be requested no later than November 15 of the camp year, or they will roll over to the next camp season and will not be able to be refunded.  Credits can be gifted to another camp family by emailing Rocky@KidcamCamps.com.

Frequently Asked Questions